Privacy Policy Waikato Pet Groomers Last updated: Nov 22, 2025 At Waikato Pet Groomers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services or interact with us online or in person. --- 1. Information We Collect Personal Information Name Email address Phone number Home address (if using mobile grooming/house-call services) Booking details Payment information (processed securely through third-party providers) Pet Information Pet name Breed, age, and grooming history Medical or behavioural notes provided by you Automatically Collected Information When you visit our website or booking links, we may collect: IP address Browser type Pages visited Basic device information --- 2. How We Use Your Information We use your information to: Schedule and manage grooming appointments Provide safe, personalised, and appropriate care for your pet Contact you regarding your booking or enquiries Send reminders, updates, and confirmations Improve customer experience and service quality Process payments securely We do not sell, rent, or trade your information to third parties. --- 3. Sharing Your Information We may share your information with: Trusted service providers (payment processors, booking systems) Legal or regulatory authorities only if required by law All third-party partners are obligated to protect your information. --- 4. Data Storage & Security We take reasonable measures to protect your data, including: Secure booking and payment systems Encryption and password protection Limited access by authorised staff only However, no method of online transmission is completely secure. --- 5. Your Rights You may request: Access to your personal information Corrections to inaccurate details Deletion of information (unless required for business/legal purposes) To make a request, please contact us. --- 6. Cookies & Tracking Our website may use cookies to: Enhance user experience Analyse website traffic Improve functionality You may disable cookies in your browser settings. --- 7. Updates to This Policy We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date. --- 8. Contact Us If you have any questions about this Privacy Policy or wish to make a privacy request, please reach out: Waikato Pet Groomers Email: waikatopetgroomers@outlook.com Address: 79 Oakfield Crescent, Pukete, Hamilton